Terms of Service

1. Agreement to these terms

These terms are an agreement between you and Agency of Digital Marketing ("we", "us"), which provides Agency of Digital Marketing. By creating an account or using the platform you accept them, together with the policies they refer to, including our Privacy Policy. If you use the platform for a business, you confirm that you may bind that business.

2. Who may use the platform

Agency of Digital Marketing is for businesses and the people who work for them or for their agency. You must be at least 18 years old and able to enter into a contract. You must give accurate information and keep it up to date.

3. Accounts and security

You are responsible for what happens under your account. Keep your sign-in details and any authentication codes secret, give access only to people who need it, and tell us at once if you think your account has been used without permission. We may require extra sign-in steps for some roles.

4. Your content and responsibilities

You keep ownership of the content you put into the platform, such as text, images, customer records and posts. You give us the right to store, process and display it only as needed to provide the service to you.

You are responsible for your content and for having the rights and permissions to use it, including any consent you need from the people whose information you add. Review anything the platform drafts or publishes for you before relying on it.

5. Connected social accounts

You may connect Facebook Pages, Instagram professional accounts and Threads accounts that you own or are authorised to manage. You are responsible for what is published to them and for following the rules of each network, including Meta's terms and policies. We publish only what you or your team create and approve. You can disconnect an account at any time, and we handle the data as described in our Privacy Policy.

6. AI-assisted features

Some features use AI to draft text, summaries or suggestions. AI output can be wrong or incomplete. It is a draft that you must review and approve before it is used or published, and you are responsible for what you publish.

7. Subscriptions, credits and payment

Paid plans are billed in advance for each period, as shown when you subscribe. Some features use credits; the price of a feature in credits is shown before you use it. Prices, plan limits and credit amounts may change with notice, and a change does not affect a period you have already paid for. Payments are handled by our payment provider. If a payment fails we may retry it and, if it stays unpaid, limit or suspend the paid features.

You can cancel at any time; the plan then ends at the end of the period already paid. Fees already paid are not refunded unless the law or our refund policy says so. Taxes are added where required.

8. Acceptable use

You may not use the platform to:

  • break the law or the rights of others;
  • send spam, or messages to people who have not agreed to receive them;
  • publish misleading, abusive, hateful or infringing content;
  • attempt to access other customers' data, disrupt the service, or avoid its limits or security;
  • copy, resell or reverse engineer the platform, except as your plan allows.

We may remove content or limit or suspend an account that breaks these rules.

9. Third-party services

The platform works with services run by others, such as payment, email, text message, image storage, AI and social networks. Those services have their own terms, and we are not responsible for them. A service may change or become unavailable.

10. Agencies and their clients

If you reach Agency of Digital Marketing through an agency, the agency manages your account, sets what you see and may be able to see your account data, as described in our Privacy Policy. The agency is responsible for its own services and for what it promises to you. If you are an agency, you are responsible for your clients' use of the platform you provide.

11. Changes to the service

We may improve, change or remove features. If we remove a feature you pay for in a way that matters to you, we will tell you in advance.

12. Suspension and termination

You may stop using the platform and close your account at any time. We may suspend or end your access if you break these terms, if a payment stays unpaid, or if the law requires it, and we will say why where we can. When an account ends, we handle its data as set out in our Privacy Policy.

13. Disclaimers

The platform is provided "as is" and "as available". We work to keep it running and secure but do not promise it will be uninterrupted or error-free, or that it will produce any particular business result, ranking, traffic or sales.

14. Limit of liability

To the extent the law allows, Agency of Digital Marketing is not liable for indirect or consequential loss, lost profit, lost data or lost business, and its total liability for any claim relating to the platform is limited to the fees you paid for it in the twelve months before the claim. Nothing in these terms limits liability that cannot be limited by law.

15. Indemnity

You agree to cover the reasonable costs of a claim brought against us by someone else because of content you published or because you broke these terms or the law, as far as the law allows.

16. Governing law and disputes

These terms are governed by the laws that apply where Agency of Digital Marketing is established, and the courts there can decide disputes, unless the law of your country gives you the right to use your own courts. Please contact us first so that we can try to settle a problem together.

17. Changes to these terms

We may update these terms. We will post the new version here with a new date and tell account holders of material changes in advance. Using the platform after the date means you accept the update.

18. Contact us

Agency of Digital Marketing. Questions about these terms: [email protected].